Privacy Policy for FitByConnect

Introduction

FitByConnect ("we," "our," or "us") operates the FitByConnect mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

Information We Collect

Personal Information

• Name and contact details (phone number, email)
• Profile information (age, gender, fitness goals)
• Location data (to find nearby gyms)
• Profile photos (optional)
• Gym membership and booking history

Automatically Collected Information

• Device information (model, OS version)
• Usage data and app interactions
• IP address and general location

Permissions We Request

Camera and Media Access

What We Access

• Camera: For taking profile photos and scanning QR codes
• Photo Library/Gallery: For selecting existing photos to upload

When We Access

We only access your camera or photos when:

1. You tap "Upload Photo" or "Change Profile Picture"
2. You tap "Scan QR Code" for gym check-in
3. You grant permission through the system prompt

What We Do With Camera Data

What We DON'T Do

• ✕Access camera without permission
• ✕Access photos in background
• ✕Share photos with third parties
• ✕Use photos for advertising or analytics
• ✕Store QR code images
• ✕Access camera roll without explicit action

Your Control

You can:

• Deny camera permission (app will still work for bookings)
• Revoke permission anytime in device settings
• Delete uploaded photos from your profile
• Use the app without uploading photos

Revoking Camera Access

If you deny camera access, you can still:

• Browse and book gym trials
• Manage memberships
• View booking history
• Contact support

You will NOT be able to:

• Upload profile photos via camera
• Scan QR codes (can use manual entry code instead)

How We Use Your Information

We use collected information to:

• Facilitate gym trial bookings and membership management
• Connect you with fitness centers
• Send booking confirmations and updates via SMS/WhatsApp
• Improve our services and user experience
• Provide customer support
• Send promotional offers (with your consent)

Information Sharing

We share your information with:

• Gym Partners: To process your trial bookings and memberships
• Service Providers: SMS/WhatsApp services, cloud storage (Supabase)
• Legal Requirements: When required by law

We do NOT sell your personal information to third parties.

Data Security

We implement industry-standard security measures including:

• Encrypted data transmission (SSL/TLS)
• Secure authentication (OTP verification)
• Row Level Security policies on database
• Regular security audits

Your Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Opt-out of marketing communications
• Withdraw consent at any time

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion by contacting us.

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children.

Changes to Privacy Policy

We may update this policy periodically. Users will be notified of significant changes via email or app notification.

Contact Us

For privacy-related questions:

• Email: privacy@fitbyconnect.in
• Website: www.fitbyconnect.in
• Address: Greater Noida